STORE POLICY
SHIPPING POLICY
All artwork ships from Canada via Canada Post with insurance. Each painting is inspected and professionally packaged to ensure it arrives in perfect condition. Free shipping within Canada.
Orders are typically processed and dispatched within 3 business days. Once shipped, delivery may take up to 8 business days, depending on your location.
International Shipping:
Buyers are responsible for any customs fees, duties, or import taxes applied by their country. These charges are not included in the purchase or shipping price and are beyond my control.
International Shipping can take up to 14 days or more to deliver, depending on your location.
If you have any questions about shipping times, packaging, or international orders, please feel free to contact me. I'm happy to help.
RETURNS POLICY
All sales are final. Due to the nature of original artwork, I do not accept returns or offer refunds once a piece has been shipped.
That said, I want you to be completely happy with your purchase. If your artwork arrives damaged or if there’s an issue with your order, please contact me within 5 days of delivery with photos and a description of the problem. I will do my best to resolve the situation, whether through a replacement (if applicable) or another solution.
Please ensure your shipping address is correct at checkout—I cannot offer refunds for orders sent to the wrong address.
If you have any questions about your order, feel free to contact me. I'm happy to help.
COPYRIGHT POLICY
All artwork, images, and content on this website are the intellectual property of Jacco de Vin and are protected by copyright laws.
Purchasing original artwork or prints does not grant the buyer any rights to reproduce, resell, or distribute the image in any form, whether for commercial or personal use. This includes—but is not limited to—scanning, copying, printing, publishing online, or using the artwork for merchandise.
If you're interested in licensing an image or using it for promotional or commercial purposes, please contact me directly to discuss permissions.
Unauthorized use of any artwork or content from this website is strictly prohibited and may result in legal action.
Thank you for respecting my work and creative rights.